Last Updated November 6, 2023
1. Collection of Information
Personal Information: We collect personal information that you voluntarily provide to us when you:
Register for an account on our Site.
Purchase, order, return, exchange or request certain information about our products and services.
Contact our customer service desk.
Visit or register to participate in public forums and customer review sections.
Derivative Data: Information our servers automatically collect when you access the Site, which may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
We will obtain your consent to collect, use, or disclose personal information except where we are authorized or required by law to do so without consent. Consent can be express or implied where appropriate. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice; however, without consent, we may not be able to provide you with certain products or services.
3. Use of Information
Your personal information may be used for the following purposes:
To provide and manage products and services you have requested.
To understand your needs and preferences.
To manage and develop our business and operations.
To meet legal and regulatory requirements.
4. Disclosure of Your Information
Your personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. Shares of your personal information may be made to:
Third-party service providers that assist us in carrying out business activities.
Law enforcement or other governmental agencies as required by law.
5. Retention and Protection of Personal Information
We will only retain your personal information for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law. We maintain appropriate physical, procedural, and technical security with respect to our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information.
6. Access to and Accuracy of Your Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody, subject to certain exceptions prescribed by law. You may request access, updating, and corrections of inaccuracies by sending a letter or email to us at the contact information set out below.
For more information about our privacy practices, to access, or correct your personal information, or for any complaint regarding the treatment of your personal information, please contact us at:
P.O Box 65
Bonne-Esperance, Quebec, G0G 2G0